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Medical scribes are specifically trained to document all aspects of patients’ charts during a visit, including the history of present illness, the provider’s assessment and plan, and the eventual diagnosis. Interview Ayers: what are the responsibilities of a medical scribe?Ĭameron Cushman: We’ve asked a lot of physicians, physician assistants, and nurse-practitioners what they like most about using a scribe, and overwhelmingly the response is that medical scribes alleviate the burden of documentation in the EMR, giving them more time for actual patient care.

According to a recent article, 22 companies provide scribe services across the United States, and interest in medical scribes is being driven by perceived inefficiencies in EMRs, which detracts from time available to treat patients, which in turn translates to less income.1 Although there are no statistics on the prevalence of scribes in urgent care, there are opportunities for urgent care to explore the concept, as explained in the following question-andanswer session with Cameron Cushman, vice president of marketing and sales for PhysAssist Scribes of Fort Worth, Texas. In emergency medicine and other specialties, medical scribes- unlicensed individuals who enter information in an electronic medical record (EMR) under physician supervision- have been used to improve the efficiency of providers, enabling them to see more patients versus spending time on documentation. To get patients in and out of the center in less than an hour, urgent care operators focus on developing systems, processes, and training to speed patient flow. Urgent care is unique among health-care delivery models in its focus on providing quick turnaround. How this article helps you: provides information useful in deciding whether your center would benefit from hiring scribes. Urgent message: As urgent care operators look for ways to speed patient flow and raise visit revenue, medical scribes may be a solution for increasing provider efficiency and improving documentation accuracy.